Tuesday, 9 June 2009

Designer proposes, browser disposes

The browser wars continue. They never let us be at peace on the web. And now they have invaded the small screens too. So the nightmare continues. Every time you design something for the wild wild web, you have to check how it renders on the different browsers.

Some good news on this front. Test your web pages on different browsers and OS easily using Adobe BrowserLab . It generates screenshots of how the page would look on different browsers almost instantaneously. Currently, you can test for Firefox 2.0 (XP, OS X), Firefox 3.0 (XP, OS X), IE6 (XP), IE7 (XP), Safari 3.0 (OS X) only. Do check out the interesting "Onion Skin View", which superimposes one screenshot over another to see the differences between the different renderings. The bad news is that the service is free only for a limited time. It comes bundled with Dreamweaver CS4 though.

Another such tool for testing websites is to use an online service like BrowserShots, which generates screenshots for a web page in more than 80 versions of the most common browsers used in Windows, Linux, BSD and Mac. However, the process takes time, sometimes up to an hour, to see the screenshots.



Browsershots supports check with scores of browsers on multiple OS

More from ‘About Browsershots’ “....it is a free open-source online service created by Johann C. Rocholl. When you submit your web address, it will be added to the job queue. A number of distributed computers will open your website in their browser. Then they will make screenshots and upload them to the central server here.”

If you have to test only for IE 6, 7, 8 only check out Netrenderer.

Well that’s half the battle won. What if you haven’t hosted them yet? What about checking files locally?

Here are some quick solutions:

  • Different versions of opera can be installed into the same machine if you install them into separate directories.
  • Netscape (6 and 7) and Firefox (0.x and 1.x) used the same rendering engines respectively. Install any two and you are done. You can run multiple versions from the same machines by using profiles. Works for 2.x and 3 too. More info on profiles here.
  • To run multiple versions of IE, go through the painstaking dual-booting or the slightly more convenient VM way.
  • OS X requires emulators again. Never tried it though.
  • Linux is a lot easier to run. Just run a version bootable from a CD/DVD. My favourite.

If nothing works get multiple machines. Or pay these guys for a paid service

About the small screen browsers. Coming soon.

Monday, 1 June 2009

How to create a Style Guide with ease

Style Guide! what are they?
Style guides are important artifacts that are the byproducts of a well planned design work. They are made in order to provide a consistent User Experience throughout the application. In most of the cases they serve as a guide book for designers. It can be advocated that a single software/application can lead to a varying degree of User Experience by applying two different style guides for the same software. Here I will provide a view on how to create an effective style guide. Style guide creation is a good practice, we have heard this slogan many times. Now let us try to create one of these.

Style Guide Shouts about
In most cases a style guide turns to be a word file that illustrates the following aspects of a website/web application pages.

1. Real estate content area distribution
2. Types of pages
3. Branding guidelines
4. Error messages
5. Images used
6. Colors
7. Typography
8. Page Elements description
9. Other( Page Behaviors etc i.e. change of page color on overlays etc)

The style guide is used as a reference by design teams as a torch to provide a consistent user experience to its users. It guides them in knowing what typography to use, what are the sizes of icons, how the pagination should look etc.
Now let me illustrate each section in brief with simple examples which will provide a thought through to come up with style guides when you are designing the new applications.

Style Guide walk through – are you ready
Provide a small description about the style guide showing its relation to the software/web application. It will have a small description saying this style guide is of “XYZ web site” communicating its design elements, navigation, color combinations, branding etc. It will be used as a guide to design/modify the application etc. Now work on each section with a crisp brief as shown below.

Real estate content area distribution: In this section illustrate the real estate area utilization scheme. Show how the page area is divided into different sections as header, footer, global navigation, secondary navigation, add areas ETC.

An illustration is shown below (It is an example)


Types of pages: This section encompasses different types of pages the application has. In general most of the web applications have these 4 types of pages
1. Home/Landing page
2. Main Section specific pages
3. Sub section specific pages
4. Task/Transaction related pages Branding guidelines: Each organization has its own branding guidelines that should be followed. These can be the company logos, the action buttons, the color combinations, the taglines etc. The branding will have the below important elements(Its up to the designer if he want to focus more on each element in the branding guidelines, well its a good practice to know each element with respect to branding essentails of the company)

1. Logo usage
2. Tag line
3. Imagery
4. Color
5. Language The company logo is always displayed on the top left corner in 30 X 40 pixels.
Tag Line example
a) Underneath the Evo text, when the Evo text is used alone.
b) Spaced alone, provided that the Evo house icon and/or text appear
on the same page.
Imagery example
Include the images that are approved by the stakeholders for different sections. It will have different banners, product images etc.
Error messages
Include the error message notification pattern. The color combinations used to inform the user the different types of errors. It also includes the place where the error message is displayed.

Error message example

Colors: In this section include all the colors that are used in the web site/ applications etc with their hex values.
Typography
Include the different types of fonts used for different sections of the web site. It includes the typography used for main section, the content, the header, buttons, footer section etc. It should provide even the colors of the mouse hovered texts.
Page Elements Description
Describe the elements that combine together to form a page. A page element can be the icons used, the tables used, the instructional messages, the approved images etc.
Icons used example Table design
Write the specifications about the table design. This will have illustrations on the color of table and the typography used in the tables.
Table example
Table color
The table line: # d7e7ef
Column header color: #464646
Table filled color: #ffffff
Table typography
Header text: Arial , 14 #ffffff
Hyperlink text: Arial, 12 #95c0d5
Inactive links: Arial, 12 #999999

Others: In this section you can illustrate how the page behaves when an overlay is displayed. The color of the overlay etc. You can include those sections that may not fit in the above main areas.
Once I want to highlight that the style of style guides may vary from designers to designers however their essance is covered above. Hope this helps to tweak some thoughts to come up with an effective style guide.

Tuesday, 26 May 2009

Easy and efficient browse and search combination
















All of us have seen many innovative ways of searching, filtering and browsing data from a list. While working on this dialogue I encountered this problem. I call it a problem because the list of users may vary anywhere in between 2 (for an entry level executive) to 50,000 for a CTO. And every level of users would use it frequently.

For an entry level executive, the browse model suits the best. Easy to use and prevents errors. However, for a senior executive, the search model would be the best.

PROBLEM
- These are 2 fields that need to be filled up in order to assign a user to a task.
- Each field can have any number of possible values ( I get to choose between 2-10 if I am a junior executive; 50,000 for a CTO!)
- All users are uniquely identified only by a combination of Area Code and ID.
- Data selected / entered in a field needs to be validated. Validation queries the database. Narrower the search , less is the system load.
- This selection has to be made on a Task Assignment dialogue that contains other fields as well.

CONSTRAINTS
- Development on Eclipse RCP using native SWT components only. Custom components can be developed only if “really required”.
- No AJAX (or any similar technology). To populate fields with data, we need to explicitly query the database.
- Keyboard navigation should not be affected
- This form/ dialogue is already a pop-up on the main screen
- Efficiency is crucial, so a Wizard interface is ruled out. (the development teams are not so happy with Wizard interfaces)

SOLUTION
- Users know how many users they supervise. So they make a choice between Browse and Search.
- Fields are dynamically displayed on the dialogue.
- On selecting ‘Browse’, the user gets a drop-down for Area Codes.
- On making a selection, the ID dropdown is populated. On selecting ‘Search’, users gets to input Area Code and query database.
- Data is validated and the IDs populated. Less than 30 IDs, dropdown shows.
- More than 30 IDs, need to type 2-3 numbers to allow data to be filtered.

Monday, 6 April 2009

Latest trends in online User Experience Team collaboration. Are you doing this?

Today UX teams are spread across the globe, accounting the facts that each individual has adopted the role of an expert. You name it, for example Information architect, visual designer, usability analyst, usability researcher etc. Have you ever thought to conduct a discussion with all these people when they are spread in 5 different countries? The possible solution is via a telephone call however what about the white board & post it notes that is a common ingredient in a UX meeting trying to find out an intuitive solution.
How will one person convey the design message? How can we understand the initial wire frames etc.
I was thinking on the above lines for quite bit of time & figured out how it can be achieved in an easy + cost effective manner. I have selected few tools that are good keeping User Experience in mind. These tools are good for team collaboration online. Some of them provide a whiteboard online that can be used to work on ideas. You can even voice chat & browse in to explain some of the usability problems in online applications.
I have created one instance of a meeting in the below link. Click on it & see the magic. Many of you will figure out the magic in the url.
http://www.twiddla.com/88239

Just give some time on each one of the tools below & use them as per your needs. Hope some of them can help you to make initial prototypes + mind maps + comments + notes etc in collaboration with the global team.

Favorite 1: Twiddla is a free application that helps to browse websites and draw on them, share files, and chat with your team. Voice chat is also possible. There is an inbuilt browser in the application that helps you to browse and annotate. This can be effectively used in drawing wire frames & prototypes. Favorite 2: Bubbl us help in beautiful mind maps that you can share with team members. You can save, email, and print your mind maps and even embed in Web Pages Favorite 3: Protonotes is a free annotation widget for your HTML prototypes. You can embed the simple java script in the HTML code. Once it is done your team members can open the web page and comment using notes on the screen. The notes can be easily moved & re sized to suit your requirement. Favorite 4: Vyew is a web based conferencing tool. No need to buy a costly account. You can try this one for free. I think the maximum number of people that can join in is 20. It is somewhat similar to WebEx sessions but allows having a free account. Try this out. Favorite 5: Wetpaint allows you to create a wiki site in collaboration. It can be effectively used as a tool to create content from different sources. Favorite 6: Dabble board helps to create wire frames, flow charts, network diagram. It is an online whiteboard where you can improve your creative skills. Favorite 7: Stixy is a flexible, online white board. It can be effectively used to create wire frames & mock ups. I suggest it to use it.
Favorite 8: Last but none the least. Google Docs is an excellent application for collaboration. You can share documents and spreadsheets and collaborate with your team/clients in real-time.
Hope you visit all the above tools & figure out which one suits your UX & collaboration needs.
Happy collaborating. :-)
Image source is from the respective applications

Monday, 30 March 2009

Consumer Psychology in a Recession

With consumers being affected by the recession and market goods tossing consumption up and down, marketers must focus on strategies that cater to today’s consumer. The shopping experiences are not the same. Consumers are looking to sustain themselves rather than purchase products that would help them live a better life.

Consumers are affected emotionally. Marketing strategies should reflect the behavior and the intelligence of these consumers. In the video below, Harvard Business School professor John A. Quelch, talks about the consumer segments during the times of recession.


Video Source: Harvard Business Publishing